Product complaints
Despite careful quality control, it is sometimes possible for a faulty or defective product to pass from the factory to the store. If you have purchased a product with defects or flaws, please contact the place of purchase of the product.
Contact
Vantaa, Petikko
Toyrock Oy
Tiilipojanlenkki 9
01720 Vantaa
Turku, Kupittaa
Toyrock Oy
High Tech Centre
Lemminkäisenkatu 46
20520 Turku
Mikko Rauhanen
Group CEO
mikko.rauhanen@toyrock.fi
+358 40 558 9017
Mika Huovinen
Group CFO
mika.huovinen@toyrock.fi
+358 40 842 4411
Matias Nyberg
Sales & Category Director
matias@toyrock.fi
+358 40 509 0592
Merja Kylmäoja
Head of B2B Sales Finland
merja.kylmaoja@ toyrock.fi
+358 45 121 0461
Kimmo Sarikka
Senior Key Account Manager Finland
kimmo@toyrock.fi
+358 50 084 4739
Pia Pietarila
Senior Key Account Manager Finland
pia.pietarila@ilmapallokeskus.fi
+358 46 878 3815
Jere Huittinen
Key Account Manager Finland
jere.huittinen@toyrock.fi
+358 44 491 3123
Aku Kuikka
Account Manager Finland
aku@toyrock.fi
+358 50 491 1569
Iina Siimes
Sales Coordinator Finland
iina.siimes@toyrock.fi
+358 40 121 7558
Marita Kamula
Sales Coordinator Finland
marita.kamula@ilmapallokeskus.fi
+358 41 732 0641
Jimmy Olsson
Scandinavian Sales Manager
jimmy.olsson@toyrock.se
Johan Sten
Country Sales Manager Sweden
johan@toyrock.se
+46 73 692 9205
Johannes Arendt
Key Account Manager Sweden
johannes.arendt@toyrock.se
+46 70 057 8036
Mari Viitala
Sales Coordinator Sweden
mari@toyrock.fi
+358 40 355 4417
Ville Levijärvi
Head of Events
ville.levijarvi@ilmapallokeskus.fi
+358 40 752 0608
Eero Mäkitalo
Purchasing & Logistic Director
eero@toyrock.fi
+358 50 495 7935
Ida Kalpamaa
Buyer
ida@toyrock.fi
+358 40 096 7483
Roni Ruponen
Buyer
roni.ruponen@toyrock.fi
+358 44 754 5450
Kirsi Halinen
Buyer
kirsi.halinen@ilmapallokeskus.fi
+358 44 754 5108
Jaakko Viitala
Logistics & Operations Manager
jaakko.viitala@ilmapallokeskus.fi
+358 40 774 0982
Lotta Launo
Category Manager
lotta.launo@ilmapallokeskus.fi
+358 40 070 1257
Anne Tammi
Category Manager
anne@toyrock.fi
+358 40 051 1660
Kalle Kuisma
Category Manager
kalle.kuisma@toyrock.fi
+358 40 056 6155
Noora Saarimaa
Group Business Controller
noora.saarimaa@toyrock.fi
+358 44 574 3481
Emmi Kalpamaa
Visual Brand Specialist
emmi@toyrock.fi
Heidi Virrasoja-Prami
Marketing & Communication Specialist
heidi@toyrock.fi
Angelica Berg
Marketing Coordinator
angelica@toyrock.fi
